Privacy Policy

What information do we collect?

We collect information from you when you subscribe to our newsletter or otherwise interact with our Website. When providing feedback, ordering, or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails. The email address you provide for order processing will only be used to send you Information and updates pertaining to your order
  •   To gather feedback information
  •   For general marketing and sales uses

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Because of the fast-moving technology and cybercrime environment, we cannot guarantee that the information you provide directly or indirectly will not be accessed by unauthorized persons or entities.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the sites or service provider systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Again, although we take steps to prevent unauthorized access to and use of, information you provide, we cannot guarantee that unauthorized agents such as “hackers” will not illicitly gain access to such information, so we advise you to act accordingly.

New York Privacy Act Compliance

Because we value your privacy we have taken commercially reasonable precautions to comply with the New York Privacy Act. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

RAEL Fire Protection
1750 Plaza Ave
New Hyde Park, NY 11040

Get A Quote

Call us today at 844-GET-RAEL (844-438-7235) or use the form below to send us a message